North American has the heaviest flyers according to a new survey.
According to the study by The Airline Passenger Experience Association (APEX), almost one quarter of North American flyers weigh more than 91 kg (200 pounds) – and heavier passengers tend to be less satisfied with the flight experience in general.
In contrast, 71 percent of the Asian passengers are under 68 kg (150 pounds) with a significantly higher rate of passenger satisfaction.
The data comes from a survey of airline passengers from around the world, including questions from seat requirements to entertainment preferences.
For most global passengers, cabin comfort is top of mind. With 70 percent of respondents naming it as the single most important aspect of a satisfying flight, it beats out entertainment, service and food & beverage combined.
Some key findings from the survey include:
* One-third of passengers used Internet or social networking during their last flight.
* Passengers become more sociable as class of service increases; three-quarters of First Class passengers spent time talking to other passengers during flight, compared with just more than one-half of Economy flyers.
* Thirty-five percent of passengers were “very satisfied” with their last flight.
* Extra leg room is the most desired cabin amenity, followed by more comfortable seats and more distance between passengers; 6 in 10 fliers say they would pay for extra leg room, with one-third willing to pay US$10 or more.
* More than one-half (55%) of passengers have downloaded an airline’s mobile app, using it primarily to check flight status, check rates, make reservations and check in for a flight.
* In-seat entertainment remains the top preference for entertainment, compared with overhead or personal device.
