The nation’s top hotel gripes have been announced – and the one thing that bugs us the most is… hair in the plughole.
The gripes are the result of a survey carried out by the Good Hotel Guide 2016: Great Britain and Ireland published in October this year – and some of them could be worthy of a dedicated episode of Fawlty Towers.
The survey found that the top annoyances in hotels are:
* Hair in the plughole 88 per cent
* Dirty shower curtains 79 per cent
* Noisy guests in neighbouring rooms/thin walls 72 per cent
* Saggy, uncomfortable beds 68 per cent
Other irritations which lead to a less than cheerful check-out include discretionary service charges (57 per cent), windows that don’t open (43 per cent), dim lighting (42 per cent), background music (34 per cent), poor WiFi (33 per cent) and carpets in the bathroom (32 per cent).
According to the survey, women are more likely to complain, and appear to be more critical than men.
The only gripes which bother women less than men are poor WiFi (31 per cent of women as opposed to 34 per cent of men), and plastic cups in the bathroom (18 per cent of women as opposed to 21 per cent of men).
One notable difference is that double the number of men (18 per cent) claim to have been bitten by a flea while staying in a hotel, compared with only 9 per cent of women.
The new 2016 Guide is launched on October 5 and has 420 main entries featuring hotels and B&Bs that are considered to be the best of their type in Great Britain and Ireland. Hotels do not pay to be included; the editors select entries on merit alone, based on up-to-date visits by a team of inspectors as well as reports from well-informed readers. The book costs £18 and contains £150 of discount vouchers.
